Care/Exchange Policy

Each piece you order from Queen K's is hand made by me. I take great pride in each item and would like you to be able to enjoy it for as long as possible. To ensure this here are a few tips on how to care for your hat!
To wash the hat please wash in cold water on the gentle/delicate cycle. You should remove the flower if it is on a clip or pin. Hand washing is the best option for pins and hair accessories. Do not dry any pieces in the dryer, shrinking is very likely. Please reshape and dry flat. Please be very cautious of any velcro, it will stick to your hat, and ruin the yarn!

Your happiness is very important to me. If you are unsatisfied with the quality of my products I will gladly accept the product back for a replacement. I know that it can be hard to always order the right size for a child. For the best results measure the largest part of your child's head and shop based on that rather than age. If the hat you order does not fit, I will be happy to accept the hat back and send a replacement.

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